What SteadyMembers does

One console, organized by the jobs a school actually runs. This page lists what the product does today — if a feature isn’t built, it isn’t claimed here.

Members and families

The front desk's whole job, on one screen: who is in the school, which family they belong to, and what is going on with them.

Students and households, with emergency contacts and medical notes where the front desk needs them
Find anything: one search across people, pages, and jobs (Ctrl/⌘ K)
Guided import from a spreadsheet or another system, with a dry run before anything lands
Private lessons and appointments, with lesson-pack balances that count down as lessons happen
Your own fields — uniform size, preferred contact, whatever your front desk tracks — on a student or on the account holder who pays

People: the member views with their counts above the school roster — People — members sorted by view: everyone, in a trial, in a program, in an event. Demonstration school, sample data.

Your fields: the school's own member field (uniform size) and account holder field (preferred contact), with the add-a-field form — Your fields — the school defines them; the answers live on the record and ride the exports. Demonstration school, sample data.

Billing that collects

Plans, charges, and follow-up run as one system. Your school connects its own Stripe account; card details go to Stripe and never touch our servers.

Membership plans with family pricing tiers, add-ons, coupons, and referral credits
Scheduled billing cycles with retries, receipts, refunds, and a books check that reconciles the ledger
A task list when a payment needs a person — failed charges, disputes, reviews — instead of silent slippage
Disputes in one place: the bank's reason, the answer deadline, and the response written and sent from the same screen
Membership pauses with a resume date; paused time is never back-billed
Itemized receipts with taxes shown the way your bookkeeper wants them

The disputes center: a chargeback opened with the bank's reason, the answer due date marked in red, and the response box — Billing — every dispute in one place, the answer deadline in red when it's close. Demonstration school, sample data.

Scheduling and attendance

Classes that keep themselves going, and attendance that takes one tap.

Recurring classes with no end date, rolled forward automatically, with capacity and waitlists
Roster check-in, plus a self check-in kiosk for the lobby
Instructors on classes, so the schedule says who is teaching, not just what is on

Progress and curriculum

Your curriculum, your levels — the software tracks students against what you actually teach.

Levels and requirements per track, with teaching content and video shown to students at their level and below
Ready-to-test lists, test-day promotion recording, and bulk promotions
Online courses and lessons for students learning from home, plus live virtual classes
Courses open to every student, or made a plan benefit — you choose, and the switch shows who keeps access before it flips
A continuity switch: flip the school to virtual delivery while attendance and billing keep running

The courses page: the who-can-open panel above the published and draft courses — Courses — built from the school's curriculum, with the access choice up front. Demonstration school, sample data.

The family portal

What families can do for themselves is work the front desk never touches.

Schedules, bookings, progress, and bills in a phone-first portal
Waivers and membership agreements signed electronically, with the signed copy kept on record
Self-serve enrollment links and QR codes that take a prospect from your wall to your roster

The family portal on a phone: a student's next classes, progress, and balance

Built for the phone in a parent’s hand

No app to install and nothing to phone the desk about: the portal is the school’s own page, sized for the screen families actually carry. Pictured with a demonstration school’s sample data.

Growing the school

The quiet work that fills classes, handled by the system instead of a sticky note.

A public page and website widgets for inquiries and trial interest, landing in a prospects list staff can work
Events with registrations, announcements, and review requests
An automation engine for the routine follow-ups — trials, pauses, promotions, failed payments
Referral rewards credited automatically, with the different-household rule enforced

Owners' tools

The business view, and the fine print that makes it trustworthy.

Reports owners actually read: collections, attendance, at-risk students, growth — plus full CSV exports and a complete data export bundle
Insights in families — sales, leads, trials, conversions, memberships — every figure printed in plain text with its counting rules
Tax reporting that shows where every dollar came from, broken down by source for the period you pick
Staff roles with least-privilege permissions and an audit trail for staff changes
Connections: a public API with per-school keys, signed webhooks, and Zapier
Support you can verify: if our team ever needs to work inside your school, you approve a timed session and every change is listed in your record

Tax reporting for October: money in, taxes collected, refunds, and net kept, with the full breakdown by source — Tax reporting — where every dollar came from, for your records and your tax preparer. Demonstration school, sample data.

The SteadyMembers support panel in My account: a timed access request with its reason, waiting for the owner's approval — Support access — nothing opens until the owner approves it, and the record stays. Demonstration school, sample data.

One flat price. Everything included.

$149/month, month to month — every feature, every student, no tiers and no per-student fees. Start when you’re ready; export everything and leave whenever you like.

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